MerchSource

We Care

We proudly built a LEED certified design and distribution headquarters in Southern California. LEED, or Leadership in Energy & Environmental Design, is transforming the way the world thinks about how buildings and communities are designed, constructed, maintained and operated. LEED certifications are based on specific criteria related to water use efficiency, energy performance, sustainable building materials, healthy indoor air quality, recycling and responsible waste management.

To achieve this environmental building certification, special attention was given to all aspects of the property during renovation with the goal of creating a healthier work space and efficiently managing natural resources in the process. Sourcing low or no VOC construction materials created healthier indoor air quality. Integrating low flow high-efficiency plumbing fixtures into the building reduced water usage by more than 30%. Managing construction waste effectively during renovation and integrating reclaimed, reused and recycled materials, reduced the building’s overall impact on natural resources.

Our LEED efforts have increased environmental awareness across the organization. The Forest Stewardship Council (FSC) certification is another great environmental certification; it takes a comprehensive approach to protect water quality, prohibit harvesting rare old-growth forest, preserves natural forest cover, and prohibits the use of highly hazardous chemicals. By installing work stations created from FSC certified wood, we took a small step towards raising awareness about another great certification program and hopefully shaped someone’s future consumption choices in the process. Installing charging stations at the office ignited an electric vehicle evolution, our charging station demand quickly surpassed supply, and momentum surrounding this change continues to grow. In addition to being more economical, converting from a regular gas-powered vehicle to an electric vehicle reduces your net CO2 emissions by approximately 400 grams for every mile you drive. These are only a couple examples of how one good deed can LEED to another.

Inside this certified building, the product development team brings every product to market with a thoughtful regard for chemicals of concern and ensures each product is in full compliance with applicable laws. Managing regulatory compliance is a top priority across the entire organization and we strive to go beyond compliance whenever possible. Design for safety is also a priority during development. As we ideate and design items, eliminating any potential hazard is a primary goal. The product team participates in safety training conducted by our partner third party lab, and the product development team is trained in design hazard analysis, hazard avoidance and risk reduction.

Quality control practices are in place throughout the sourcing operations. Regular factory audits, container spot checks, and Acceptance Quality Limitations standards are in place for every item that is shipped. A special in-house program, called User Acceptance Testing helps the development team continually improve the consumer experience by interacting with products at home, at our Southern California development headquarters and throughout all the sourcing offices in China and Hong Kong.

During the holiday season, extra toy inventory is donated to children or deserving local organizations both domestically and abroad. Past participants in this program include: Toys for Tots, Yingde Primary School, Guangdong Hope Lions Club, and Chinese Young Volunteers Association. If you have a worthy organization who could benefit from our toy donations, please contact us.

California Transparency in Supply Chains Act of 2010

The California Transparency in Supply Chains Act of 2010 requires manufacturers and retailers to disclose information about their efforts to eradicate slavery and human trafficking within their supply chain. The purpose of this Act is to educate consumers on how to purchase goods produced by companies that manage their supply chains responsibly.

As a condition of doing business with ThreeSixty Group Ltd. (“Three Sixty”), we require all of our Suppliers to guarantee that products are manufactured in accordance with all applicable laws, regulations, and standards, including those related to human trafficking and slavery.

1. Verification

ThreeSixty has a policy of working with only those Suppliers and contractors who share our commitment to socially responsible and ethical business practices, including a strict prohibition of human trafficking and slavery in accordance with ThreeSixty’s Code of Conduct (www.merchsource.com). ThreeSixty verifies product supply chains through detailed Supplier evaluations, assessments and audits to evaluate and address the risks of human trafficking and slavery. These audits are conducted by either an internal audit team or an independent third party.

2. Supplier Audits

Evaluating and auditing Suppliers is an important element in ThreeSixty’s efforts to manage the supply chain. The audits are either unannounced or semi-unannounced and are conducted by either an internal audit team or an independent third party. Areas of review include, but are not limited to, Suppliers’ compliance with all applicable labor and child labor laws, health and safety requirements, and record keeping and environmental policies.

3. Certification

ThreeSixty requires all of our Suppliers to maintain records to prove compliance with all applicable laws including laws governing human trafficking and slavery. Upon request, Suppliers are required to provide such records to ThreeSixty for verification purposes. In the event that inconsistencies or instances of non-compliance are found, ThreeSixty will work with the Supplier to establish plans for corrective action and manage improvements. To verify that corrective actions were implemented ThreeSixty will conduct follow-up audits. In the event that a Supplier fails to address critical issues or make necessary corrections within a reasonable time frame, ThreeSixty will terminate the relationship.

4. Internal Accountability

ThreeSixty’s factory assessment team is responsible for reviewing Supplier evaluation results and to work with Suppliers on corrective actions in the event of non-compliance. ThreeSixty has a zero tolerance policy regarding human trafficking and forced labor and will not do business with Suppliers who do not comply with this policy or any other policy under ThreeSixty’s Code of Conduct (www.merchsource.com).

5. Training

ThreeSixty conducts annual training for all factory audit employees and any managers who are directly responsible for overseeing suppliers. The manager responsible for developing and administering this two-hour training sessions has extensive experience in the social compliance industry. In addition to the in-house expertise, these training materials are created with the support of third-party labs and periodically updated to ensure that any new developments in the law are integrated into the course. A portion of the training is exclusively devoted to understanding California’s Transparency in Supply Chain Act, discussing how to spot the signs of potential abuses, and offering the team strategies to prevent human trafficking and slavery in the product supply chain. ThreeSixty’s supply chain management and factory audit team consists of a Senior Quality Director, a Senior Product Manager and a Product Engineering Manager, and over 40 other people who participate in this training to ensure that ThreeSixty’s supply chain is free of any type of forced labor.