MerchSource

We Care

We proudly built a LEED certified design and distribution headquarters in Southern California. LEED, or Leadership in Energy & Environmental Design, is transforming the way the world thinks about how buildings and communities are designed, constructed, maintained and operated. LEED certifications are based on specific criteria related to water use efficiency, energy performance, sustainable building materials, healthy indoor air quality, recycling and responsible waste management.

To achieve this environmental building certification, special attention was given to all aspects of the property during renovation with the goal of creating a healthier work space and efficiently managing natural resources in the process. Sourcing low or no VOC construction materials created healthier indoor air quality. Integrating low flow high-efficiency plumbing fixtures into the building reduced water usage by more than 30%. Managing construction waste effectively during renovation and integrating reclaimed, reused and recycled materials, reduced the building’s overall impact on natural resources.

Our LEED efforts have increased environmental awareness across the organization. The Forest Stewardship Council (FSC) certification is another great environmental certification; it takes a comprehensive approach to protect water quality, prohibit harvesting rare old-growth forest, preserves natural forest cover, and prohibits the use of highly hazardous chemicals. By installing work stations created from FSC certified wood, we took a small step towards raising awareness about another great certification program and hopefully shaped someone’s future consumption choices in the process. Installing charging stations at the office ignited an electric vehicle evolution, our charging station demand quickly surpassed supply, and momentum surrounding this change continues to grow. In addition to being more economical, converting from a regular gas-powered vehicle to an electric vehicle reduces your net CO2 emissions by approximately 400 grams for every mile you drive. These are only a couple examples of how one good deed can LEED to another.

Inside this certified building, the product development team brings every product to market with a thoughtful regard for chemicals of concern and ensures each product is in full compliance with applicable laws. Managing regulatory compliance is a top priority across the entire organization and we strive to go beyond compliance whenever possible. Design for safety is also a priority during development. As we ideate and design items, eliminating any potential hazard is a primary goal. The product team participates in safety training conducted by our partner third party lab, and the product development team is trained in design hazard analysis, hazard avoidance and risk reduction.

Quality control practices are in place throughout the sourcing operations. Regular factory audits, container spot checks, and Acceptance Quality Limitations standards are in place for every item that is shipped. A special in-house program, called User Acceptance Testing helps the development team continually improve the consumer experience by interacting with products at home, at our Southern California development headquarters and throughout all the sourcing offices in China and Hong Kong.

During the holiday season, extra toy inventory is donated to children or deserving local organizations both domestically and abroad. Past participants in this program include: Toys for Tots, Yingde Primary School, Guangdong Hope Lions Club, and Chinese Young Volunteers Association. If you have a worthy organization who could benefit from our toy donations, please contact us.